Legal

Website Build & Care

Last updated: 15 October 2026 · Payn Media · Reece Payne · Exeter/Devon

Simple terms for a website build, optional hosting, Website Care, and Managed. Your quote or signed agreement is the contract for your project — including the build price, pages and scope we agree. Own It is from £795 (website only), £995 with a year of hosting, or £1195 with a year of Website Care. Managed is £99/month for 12 months with hosting, or £119/month with Website Care. After that, hosting is £19pm and Care is £39pm.

1. Website build

I design and build the agreed website for the build price on your quote. The final scope, pages, content and functionality are what we agree before or during the build.

You provide the text, images, logos, access details and approvals reasonably needed to finish the project.

Extra pages, major new functionality, rebranding or work outside the agreed scope is quoted separately.

2. Payment & ownership

The build fee is payable on the schedule agreed for the project. The website is not treated as fully handed over until the agreed build fee has been paid in full.

Once the agreed build fee is paid in full, you own the finished website content and site files created specifically for the project — excluding third-party software, licences, fonts, stock assets and services that keep their own terms.

You should own or keep control of your business domain. If I manage a domain for you, we’ll record ownership and transfer separately. Domain cost isn’t included unless we specifically agree it.

3. Hosting — £19pm

Own It from £795 is the website only — you take the files and host it yourself. That’s possible, but going live, DNS and keeping it up is on you. Add 12 months hosting for £995, or take hosting after launch at £19pm. Managed includes hosting for the first 12 months.

A website that isn’t live isn’t doing anything. Hosting means I put it live and keep it there — no DNS headaches, no stress.

Included

  • The site stays live — hosting, SSL, going live
  • I keep it online so you don’t deal with DNS
  • Security set-up and basic uptime monitoring
  • Custom coded site — faster, cleaner, easier to build on

Hosting does not include copy changes, new photos, or other content updates. That’s Website Care.

4. Website Care — £39pm

Website Care is hosting plus updates. Own It plus a year of Care is £1195. After the first year it’s £39pm. Managed with Care is £119/month for 12 months. Or take the files and host it yourself.

A website that never gets updated is dead within a year. Care means new work goes on the site, prices and copy stay right, and nothing quietly breaks.

Included

  • Everything in hosting — SSL, going live, keeping it online
  • Small changes each month
  • Text and copy updates
  • Products added
  • New photos added
  • Custom coded — higher efficiency, quality and room to grow

Website Care does not include brand-new pages, substantial redesigns, rebrands, new systems or a second website. Those can be quoted separately.

5. Managed — from £99/month for 12 months

Managed is a 12-month minimum. £99/month is the same website paid monthly with hosting included — that’s £1188 for the year. £119/month adds Website Care (hosting plus I make the changes) — £1428 for the year. After those 12 months, Managed ends and you can continue hosting at £19pm or Website Care at £39pm. Own It plus a year of hosting is £995; Own It plus a year of Care is £1195.

6. Fair use

Hosting at £19pm keeps the existing site live. Website Care at £39pm covers hosting, keeping the existing site running, small updates, and adding photos and video here and there — not unlimited development. I may quote separately where a request is substantial, unusually frequent, outside the existing website scope, or would reasonably need significant design or development time.

7. Cancellation & missed payments

Either of us can cancel hosting or Website Care with reasonable notice. Your domain will not be withheld because of cancellation.

If a hosting or Website Care payment is missed or remains unpaid, I may pause maintenance and, after reasonable notice, suspend hosting I provide. If it ends, you can move to other hosting — reasonable handover or migration work may be quoted separately.

8. Third-party services

Sites can rely on third-party hosting, domains, email, analytics, fonts or APIs. I’m not responsible for outages or changes caused solely by those providers, but on hosting or Care I’ll take reasonable steps within that scope to help.

9. Your responsibilities

You’re responsible for making sure material you supply is lawful and that you have permission to use it — and for the accuracy of business information, pricing, claims and policies.

10. Liability

I provide the work with reasonable care and skill. I don’t guarantee uninterrupted uptime, specific search rankings, sales, leads or other commercial results. Nothing here excludes liability that can’t legally be excluded.

11. Paying for hosting & Care

Own It hosting is billed at £19pm, or £995 when you take 12 months with the build. Website Care is billed at £39pm, or £1195 when you take 12 months with the build. Managed is billed at £99/month for 12 months (hosting included) or £119/month with Website Care, then £19pm or £39pm. I’ll send payment details with your quote or invoice. You’re responsible for setting up or cancelling that payment.

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